Privacy Policy

1. Who we are

Sailcasted is operated by Technologies ebbDesk (9322-8310 Québec inc.), a company registered in Quebec, Canada.

For any questions about your personal data: support@ebbdesk.com

2. Data we collect

Account

• Email address, name, timezone, locale
• Certification target, reduction method preference

Course data

• Submitted positions (latitude/longitude)
• Observation history, tier progression

Technical data

• Anonymized analytics (Google Analytics 4)
• Chat interactions (Crisp)
• BunnyCDN truncates IP addresses (last octet removed)

Payment

• Processed by Stripe — we never see or store your card number

3. Why we collect

• Deliver daily observations by email
• Calculate your position accuracy (delta in nautical miles)
• Track your tier progression
• Process payments for paid courses
• Improve the platform (analytics)

4. What we do NOT do

• We do not sell your data
• We do not share your data with advertisers
• We do not store passwords (magic link authentication)
• We do not track you across other websites
• We do not store payment card information

5. Third-party services

6. Data retention

• Account data — kept while your account is active, deleted on request
• Course data — kept for progress tracking, exportable on request
• Payment records — 7 years (legal requirement)
• Analytics — anonymized, no personal retention

7. Your rights

Under Quebec Law 25 and PIPEDA (Canada), you have the right to:

• Access your data
• Correct your data
• Delete your account and data
• Export your data
• Withdraw consent for marketing emails

Contact us at support@ebbdesk.com — response within 30 days.

8. Cookies

• Essential — session cookie (required for magic link authentication)
• Analytics — Google Analytics 4 (anonymized IP)
• Chat — Crisp widget

No advertising cookies. No consent wall (no ad tracking).

9. Changes

We may update this policy. Changes will be posted on this page with the updated date.

10. Contact

Technologies ebbDesk (9322-8310 Québec inc.)
support@ebbdesk.com